Wired into the tools you already use.
Informly connects to your POS, your CRM, your messaging stack, your wallet, your review platforms, and your project-management tools — out of the box. Anything else: webhooks + Zapier.
POS & commerce
Trigger surveys, loyalty stamps, and coupons from the moment a transaction closes.
Shopify · Shopify POS
Receipt-QR sync · transaction triggers · post-delivery NPS
Square
POS sync · customer linkage · loyalty stamping
Lightspeed
Multi-store inventory + transactions
Clover
POS sync · loyalty stamping
WooCommerce
Orders · post-delivery NPS
BigCommerce
Multi-channel orders + reviews
TikTok Shop
Order sync · creator referrals
Industry tools
Vertical-specific systems we sync with out of the box.
Tekmetric
Auto workshops · sync tickets · trigger SMS on RO close
Shopmonkey
Auto workshops · RO sync · CSI tracking
Mitchell 1
Auto workshops · repair history · recall scheduling
AutoVitals
Auto workshops · digital inspection · review request
Mindbody
Gyms & salons · class booking · attendance
ClubReady
Gyms · sync members · cadence tracking
Booking.com
Hotels · sync reservations · cohort by OTA source
Strava
Gyms · activity sync · cadence enrichment
CRM & sales
Sync contact records and pipeline signals bi-directionally so the customer profile stays single-source-of-truth.
HubSpot
Contact sync · deal triggers from advocate signals
Salesforce
Account-health field · pipeline events
Intercom
Ticket sync · in-app messaging
Zendesk
Ticket sync · CSM routing
Messaging
Send surveys, coupons, recalls, and review requests on the channel the customer actually answers.
Twilio
SMS · enterprise notifications · recall reminders
Native business messages · LATAM, EU, APAC
Postmark · SES
Transactional NPS + close-the-loop email
Klaviyo
Segment sync · win-back handoff
Mailchimp
Newsletter · seasonal campaigns
Slack
Detractor alerts · CSM pings · daily digests
Wallet & loyalty
Loyalty stamps and coupons live as native passes — no app to install.
Apple Wallet
Loyalty + coupon passes · cross-location · stamps auto-update
Google Pay
Loyalty + coupon passes — no app
Review platforms
Route promoter surveys to the platform that matters most for your category. Compliant routing (no review gating).
Google Business
Review pump per location · monitor average
Yelp
Push approved reviews · monitor average
Tripadvisor
Hospitality reviews · auto-import
Meta Ads
UGC auto-flow to Meta ad library
Trustpilot · Clutch
SaaS & agency reviews · auto-import
RealSelf
Aesthetics-specific review routing
Embed reviews · UGC capture · before/after
PM & collaboration
Sync sprint-end signals, file deliverables, and feedback loops from the tools your team already lives in.
Asana
Sprint completion → NPS trigger
Trello
Sprint board sync · close-the-loop
Linear
Engineering retainer sprint sync
ClickUp
Tasks · time tracking · retainer view
Jira
Bug filing from detractor tickets
Notion
Sprint retros · case-study capture
Zoom
Sprint reviews · post-call NPS
Harvest
Hours / budget · retainer-health input
Google Drive
Deliverable links · case-study assets
Product & analytics
Pull in usage signals to power churn-risk scoring and account health.
Mixpanel
Usage events · churn-risk signals
Stripe Billing
MRR/ARR · plan changes · failed payments
ShipStation · Shippo
Delivery confirmation → NPS schedule
Platform & infrastructure
Everything you need to embed Informly in your own stack.
Zapier
Anything else · webhook bridge to 6,000+ apps
Webhooks + API
Full REST + GraphQL · SCIM ready · per-event
SSO · SAML 2.0
Okta · Azure AD · Google · OneLogin
Bidirectional sync
Two-way contact + ticket sync with your CRM
Webhooks + Zapier cover almost everything else.
Informly fires webhooks on every event and accepts inbound webhooks for any trigger. If you need a native integration that isn't here, tell us — founding customers' requests jump the queue.
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