Don't start from a blank page.
Battle-tested templates by module and by industry — copy, adapt, and ship in an afternoon. Every template includes the trigger, the routing rules, and the close-the-loop reply.
Surveys
Tabletop NPS · post-meal
1 question, 5 stars, optional comment. Auto-routes 5★ to Google review prompt, 1-3★ to manager Slack ping.
Surveys
Mid-stay save survey
Sent at 50% of stay length. Routes detractors to front-desk manager before checkout.
Surveys
In-app NPS · 3 logins post-launch
Triggers after the user's third login following a feature release. Per-user 90-day frequency cap.
Loyalty
Cross-store wallet pass
5 visits = $5 credit. Stamps at any store, redeems at any store. Apple Wallet + Google Pay native.
Loyalty
Service Club · 5 visits free oil change
Auto-stamps on closed RO. Mileage-aware: pass surfaces next-due service in real time.
Coupons
Cadence-drop win-back
Member misses 7 days of check-ins → personal SMS + free PT session offer. 71% return rate.
Referrals
Post-delivery referral
Triggered at NPS 9-10. Both sides get $15. Reward holds until friend's order ships.
Testimonials
Stylist-level Google review
Stylist's name in the review prompt. Auto-routed to platform-aware request (Google/Yelp/Facebook).
Testimonials
Case-study capture on promoter NPS
Inline 1-question prompt on 9-10. Approved-on-the-spot quote flows into your designer queue.
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