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Battle-tested templates by module and by industry — copy, adapt, and ship in an afternoon. Every template includes the trigger, the routing rules, and the close-the-loop reply.
Surveys
Tabletop NPS · post-meal
1 question, 5 stars, optional comment. A 5★ gets a Google review ask, a 1-3★ sends the manager a Slack alert.
Surveys
Mid-stay save survey
Sent halfway through the stay. A low score goes to the front-desk manager before checkout.
Surveys
In-app NPS · 3 logins post-launch
Triggers after the user's third login following a feature release. Per-user 90-day frequency cap.
Loyalty
Cross-store wallet pass
5 visits = $5 credit. Stamps and rewards work at any store. Lives in Apple Wallet or Google Wallet.
Loyalty
Service Club · 5 visits free oil change
A stamp after every service. The pass shows the next service that's due.
Coupons
Cadence-drop win-back
A member misses 7 days of check-ins and gets a personal email with a free PT session offer.
Referrals
Post-delivery referral
Triggered at NPS 9-10. Both sides get $15. Reward holds until friend's order ships.
Testimonials
Stylist-level Google review
The stylist's name in the review ask, with a link to your Google page.
Testimonials
Case-study capture on promoter NPS
A 9 or 10 gets a one-question testimonial ask. Approve the quote and show it on your site.
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