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Drop a personal share link in every happy customer's hand — at the right moment. Dual-sided reward fires the second a friend redeems. Payouts auto-issue. Attribution closes the loop.
Viral loop · last 30 days
Shares
14
Joined
9
Viral k
0.64
brewbean.co/r/maria-7K
Both get $10 when a friend joins
5
SMS · email · WhatsApp · Messages · plain link.
Dual-sided
Referrer + friend both rewarded — that's why it works.
Auto-issued
Store credit, coupon, gift card, or cash via Stripe.
End-to-end
Track from share → click → join → first purchase → repeat.
You know your customers tell their friends. You can't see when, you can't reward it, and you definitely can't scale it. So it stays small.
"Tell a friend WELCOME10" leaks to every coupon site within a week. Margin disappears. You can't tell which redeemers were actual referrals — and stopping it feels punitive.
The referral sits in one dashboard. The customer profile lives in another. The reward gets typed into a third. No automation. No attribution. Nobody trusts the numbers.
What does the referrer get? What does the friend get? $10 each, free coffee each, 20% off each — whatever maps to your margin. Done in one form.
Auto-fire after a 5★ survey response. Auto-fire on a Gold tier-up. Or surface it on the wallet pass after every visit. The right moment matters more than the offer.
Native share sheet: SMS, WhatsApp, iMessage, email, or copy link. Personalized link, not a generic code. Pre-filled message in 12 languages.
Friend signs up or makes first purchase. Reward fires to both sides — store credit, coupon, gift card, or Stripe payout. Attribution is recorded in the contact profile.
One personal link, surfaced on the wallet pass, after the survey, in the confirmation email, and in the loyalty card. The customer never has to hunt for it.
Share sheet · pre-filled
To · friend · SMS
Hey — you should try Brew & Bean. Use my link, you get $10 off your first order, I get $10 too. brewbean.co/r/maria-7K
Asking for a referral the day after a 5★ visit converts ~6×. Two triggers do most of the work — Surveys and Loyalty.
Survey response · 5★
Happy customer at peak satisfaction
Loyalty tier-up · Gold
Member just leveled up — biggest motivator
Twilio
Share link delivery via SMS
Native share + dual-message
Mailchimp
Email share campaigns
Stripe Connect
Cash payouts to referrers
Shopify
Reward applies at cart
Square
Reward at in-store checkout
HubSpot
Sync referral state to CRM
Slack
Alert on top-referrer milestones
Plus REST API and webhooks — wire referrals into any product flow that has an HTTP endpoint.
Track shares, conversions, viral k, and LTV by referrer. Identify your top 1% of advocates and reward them harder. Catch fraud before it pays out.
Referrals · last 30 days
Program health
Shares
1,820
+18%
Joined
612
34% rate
Viral k
0.42
+0.06
Funnel · all referrers
Top advocates · by attributed LTV
A free plan with everything you need to start. Paid pricing per location, per month — with local rates by country, and every module included in every plan. No annual lock-in.
Free forever
Everything you need to run a real CX program — without paying a cent.
Per location, per month
Local pricing by country
Everything in Free, plus scale, integrations, and the controls multi-location customers need.
Still here? You might be one of our first 100.
Founding customers get every paid feature free for a year.
Surveys
5★ responses drop the share link in front of the right customer.
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Loyalty
Tier-up moments unlock bigger referral rewards automatically.
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Coupons
Referral rewards are coupons under the hood — fully trackable.
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Testimonials
Same audience: the customer who just told a friend, also wrote a review.
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Contacts
Every referral fact lives on the same customer profile.
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Start free in under five minutes. No credit card. No setup call required.
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