NewLoyalty stamps — now in Apple Wallet & Google Wallet.Loyalty in Apple & Google Wallet.See what’s new →
A QR on the receipt for feedback, a wallet card that works in every store, and a coupon when a regular goes quiet. Works with Square and Shopify. Every sale earns the next visit.
Scan · one tap · stamp + feedback
How was your visit, Riley?
5★ adds a stamp to your Northside pass · +$5 toward next visit
5★ · Riley · King St.
Stamp +1 · $5 toward next visit · win-back coupon not needed
One wallet card, every store
Stamp at any store · redeem at any store · no app to install.
After 6 quiet weeks
A regular who stops coming gets a personal, single-use coupon.
One-tap feedback
QR on the receipt · customer taps a rating before walking out · stamp in wallet.
Per store
Connect Square or Shopify · each store gets its own QR and results.
They paid, said thanks, left. You have no email, no name, no way to reach them. The only way they come back is if they remember to. Most don't.
Half of them lose it. The other half forgot they had it. You can't see who's on visit 3 vs visit 8. The reward feels disconnected from the visit that earned it.
Riley used to come in every two weeks. It's been six. You won't know until next month's revenue report, and even then you won't know it's Riley.
The till knows the sale. The stamp card knows the visit. The email list knows the address. Nothing knows the person.
Sales on the till. Stamps on paper. An email list somewhere else. Reviews on Google. Referrals nowhere.
The receipt QR captures the visit and adds a stamp to the wallet card. Six quiet weeks send a win-back coupon. Referrals are tracked to the friend's first purchase.
Visit to regular
Visit closed
Riley · King St. · $87.40 · 3:14 PM
Receipt prints with QR
One-tap link · stamp + 1-question survey
Stamp · cross-store
Northside Pass · 7 of 10 visits
Email captured
Auto-linked to existing customer record
Regular · ready next visit
Auto-personalized welcome on visit 8
6-week silence to win-back
Gone quiet
Riley · 0 visits in 6 weeks
Win-back email
"We miss you · here's 15% off"
Single-use coupon
Personal · expires Sunday · in wallet
Refer-a-friend bonus
+ $10 if Riley brings a friend
Back · stamp 8
Visit recorded · regular again
Wallet card · stamps in every store.
Every visit adds a stamp to the Northside Pass. Visit 5 earns a $10 credit. Stamp at King St., redeem at Westside, with no app to install.
Explore Loyalty
Win-back coupons that actually win back.
Six quiet weeks send a personal "we miss you" email with a single-use code that expires on its own.
Explore Coupons
Bring-a-friend that books.
After a 5★ visit, the customer gets a personal share link. The friend comes in and buys, and both get $10. You see who brought whom.
Explore Referrals
Receipt-QR · 1 question.
The customer scans and answers one question. A 5★ gets a review ask with a link to your Google page. A 1-3★ goes privately to your store manager. Scores update per store.
Explore Surveys
Reviews from your regulars.
A 5★ scan asks for a review with a link to your Google page, and for a testimonial you can show on your own site in an embedded carousel.
Explore Testimonials
One customer record across stores.
Purchases, surveys, coupons and visits across every store on one record, with lifetime spend.
Explore Contacts
Receipt QR to wallet stamp
The receipt carries your QR. Riley scans, taps 5★, and a Northside Pass stamp lands in their Apple Wallet. Their email links to their existing record, or starts a new one.
Six quiet weeks, then a coupon
Riley used to come every 2 weeks. It's been 6. A personal email goes out: "We miss you. Here's 15% off, until Sunday." The coupon lives in their wallet, and the visit that uses it is recorded.
Cross-store loyalty that travels
One wallet card across every Northside store. Each stamp records the store, and your dashboard shows visits and rewards per location.
Informly AI reads every written answer for sentiment, urgency and the reason behind it. The Saturday queue complaints rise to the top.
Voice of the customer · last 30 days · all stores
AI insights
Sentiment trend · 30d
+11%61%
Positive
26%
Neutral
13%
Negative
Themes · auto-clustered
5 of 10AI drafted reply
"Sorry about the wait on Saturday, Dev. Here's 15% off your next visit, and we're adding a second till at weekends." Ready to edit and send.
Top quotes · this week
"Sarah always remembers what I bought last time. That's why I come back."
"Waited 12 min at one open register on a Saturday. Walked out."
"Loved that the linen tote I bought is back in stock — the email actually saved me a trip."
Sentiment
+0.61
+0.09
CSI
4.7
+0.2
Win-back rate
46%
+8pt
Repeat visits
3.4 / mo
+0.6
Square and Shopify sales come straight in, so a purchase can start the next step for that customer.
Square
Completed sales record a purchase on the customer
Shopify
In-store and online orders on one record
WooCommerce
Online orders from your store
Slack
Tells your team when a low score or ticket lands
Apple Wallet
Loyalty card on the phone, with push updates
Google Wallet
Loyalty card on the phone, with push updates
Works with your point of sale or online store. More integrations on the way.
Satisfaction per store, reviews collected, win-backs and repeat visits. Spot the store losing regulars before the month closes.
All stores · last 30 days
Owner dashboard
CSI
4.71
+0.18
Win-back
46%
+8pt
Repeat revenue
$32.6K
+22%
CSI by store
Reviews collected · by channel
Informly is pre-launch. We're building it with a small group of founding retailers, from single-store boutiques to regional chains, so it ships what owners and store managers actually want. If you're tired of watching good customers walk out as one-offs, this is the program below.
A free plan to start. Paid plans are priced per location, per month, with local rates by country. Every plan includes every module.
Free forever
Every module for one location, free for as long as you like.
Per location, per month
Local pricing by country
Everything in Free, plus more locations, every integration and team controls.
Restaurants
Tabletop surveys, wallet-pass loyalty and review requests
See restaurants
Hotels
Mid-stay surveys, direct-booking win-backs and review requests
See hotels
Medical clinics
Post-visit surveys and no-show follow-ups
See medical clinics
Salons & beauty
Chair-side surveys and booking-cycle loyalty
See salons & beauty
Spas & beauty clinics
Package-completion loyalty and review requests
See spas & beauty clinics
Gyms & fitness
Onboarding NPS and members at risk of leaving
See gyms & fitness
Auto workshops
Post-service surveys and service-cycle loyalty
See auto workshops
Start on the free plan today, or book a walkthrough and we’ll show you round with your business in mind.
Free planEvery module includedUpgrade when you grow
