The platform

Seven modules. One customer record.

Each module is useful on its own. Together they follow one customer: a great visit becomes a review, a referral and a regular, and a bad one gets fixed before they stop coming.

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Surveys

NPS · CSAT · CES · per-moment.

After a visit, after a delivery, at the table. Sent by the moment that matters, answered in one tap. Informly AI can build one from a single sentence.

Explore Surveys

Loyalty

Wallet-pass rewards · no app.

Apple Wallet and Google Wallet passes, no app to download. Stamps for visits, spend or milestones, across every location.

Explore Loyalty

Coupons

Win-back + recall · single-use.

Single-use codes that expire, sent when a regular goes quiet or after a bad visit, not in a Monday newsletter blast.

Explore Coupons

Referrals

Personal links · paid on first visit.

Rewards for both sides, tracked from the shared link to the first visit. Rewards are clawed back if the order is refunded.

Explore Referrals

Testimonials

Reviews from your best customers.

Asks for a review after a great visit, with a link to your Google page. Everyone gets asked, no gating. Approved testimonials show on your site.

Explore Testimonials

Contacts

One customer record · everywhere.

Every survey, ticket, visit and redemption on one profile. The record every other module reads from.

Explore Contacts

Ticketing

A bad visit gets an owner.

A low score opens a ticket with an owner, routed by location or topic, with a Slack ping. Informly AI drafts the reply and you send it by email.

Explore Ticketing

Why together > apart

A stack you don't have to stitch.

Most tools own one job, and the gaps between them are where customers slip away. Informly's modules share one record, so a 5★ survey can ask for a review, add a stamp and share a referral link in one flow.

Shared customer profile across every module
Modules hand over to each other, no glue code
Every answer, visit and redemption in one history
One billing line · no per-module gates
One team, one set of permissions
One brand · client-facing surfaces consistent

Pricing

Start free. Scale when you're ready.

A free plan to start. Paid plans are priced per location, per month, with local rates by country. Every plan includes every module.

Free

For getting started

Free forever

Every module for one location, free for as long as you like.

All 7 modules (Surveys, Contacts, Ticketing, Coupons, Loyalty, Referrals, Testimonials)
1 location
Up to 500 contacts
Up to 100 survey responses / month
Core automation workflows
Community support

Start for free

Growth

For multi-location customers

Per location, per month

Local pricing by country

Everything in Free, plus more locations, every integration and team controls.

All 7 modules
Multi-location support (priced per location)
Unlimited contacts and survey responses
Every automation trigger and action
Shopify, WooCommerce, Square and Slack integrations
Role-based access for regions and teams
Priority support

See pricing for your country

Compare all features

Hear them. Keep them.
Grow with them.

Start on the free plan today, or book a walkthrough and we’ll show you round with your business in mind.

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Free planEvery module includedUpgrade when you grow