Turn your best customers into reviews, without the awkward ask.
Turn 5★ survey responses into a request that links to your Google page. Capture testimonials with a one-tap form, then approve and embed them on your site.
"Coffee was perfect. Staff remembered my name on visit two. Loyalty stamps are a nice touch."
DR
Daniel R.
Google
"Best espresso Downtown. Loyalty card on my phone — no more wallets full of paper cards."
SA
Sara A.
Your site
"Birthday discount arrived in my Apple Wallet exactly on the day. Felt thought of."
Review request fired · 5★ from Maria
Google review link · sent by email · 09:43
Trigger
5★ survey
The request goes out after a great survey response.
Where it goes
Google + your site
A link to your Google page, or your own testimonial wall.
Approval
One-click
Approve, edit, or skip — before anything goes public.
Embed
Anywhere
Drop a one-line widget on your site, menu, or footer.
The status quo
Three reasons your star average isn't where it should be.
Your best customers forget to review.
They had a great visit. They told their friend. They never wrote it down. Two weeks later you remember to ask — too late, momentum is gone.
Asking everyone backfires.
Mass review-request emails go out at random. One angry customer lands on Google before five regulars think to leave one, and your star average dips.
Reviews scatter across 6 platforms.
Kind words sit in emails, DMs and comment cards. You can't see them in one place or reuse them, so they never make it to your homepage.
How it works
From a great visit to a public 5★, without the awkward ask.
Step 01
Catch the great moment.
A 5★ survey response, a loyalty tier-up, a referral that converted — these are the moments your customer is most ready to write a review.
Step 02
Ask the right way, in the right place.
Send a one-tap review request by email. The customer leaves a review on your Google page or writes a testimonial on your site.
Step 03
Review, approve, edit if needed.
Reviews land in a dashboard inbox. Approve in one click, edit typos, or skip. Your team controls what goes public — nothing auto-publishes without sign-off.
Step 04
Publish anywhere — once.
One approved testimonial becomes a widget on your site, a quote on your menu and a card in your newsletter. Capture it once and reuse it.
Inside Testimonials
Collection, approval, publishing — in one continuous loop.
A one-tap request, sent for you.
The customer taps a link, picks stars, writes a sentence and hits submit, without logging in or signing up.
Email · QR code · link · SMS coming soon
Pre-filled name, location, and visit context
Text or a short video
Request page · phone preview
Brew & Bean
Maria, how was your visit on Tuesday?
1234★
Why a platform
Asking on Tuesday for a Saturday visit doesn't work. Here's what does.
Every good review starts with a great moment caught by another module. Three triggers do almost all the work.
Review requests link straight to your Google page. Past reviews come in by CSV import. More integrations on the way.
Analytics
Your reputation, in one dashboard — by platform and by location.
Star average, new reviews per week, response rate, and the themes your customers can't stop talking about. Spot the location that's slipping before it shows up in the average.
Yes. Google's policy says you can't ask only the customers you expect to leave good reviews. Informly's default flow follows it: everyone gets the survey, and the link to your Google page is offered to anyone who wants to use it.