Solutions

Built for the moments that drive your business.

Every industry has one moment that decides whether a customer comes back. Find yours below — and the playbook we built for it.

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Restaurants

Tabletop surveys + Google review pump

Catch the silent diner before the bad review. Wallet-pass loyalty for the regular who orders the same thing twice a week.

Open restaurants

Hotels

Mid-stay surveys + direct-book win-backs

Save the OTA-booked stay before checkout. Multi-property NPS rollup. Direct-book commission saved.

Open hotels

Medical clinics

Post-visit CSAT + no-show recovery

HIPAA-handleable patient surveys. No-show recovery flows. Per-provider satisfaction scoring.

Open medical clinics

Salons & beauty

Chair-side surveys + booking-cycle loyalty

Stylist-level NPS. Re-booking reminders timed to grow-out cycles. Color-client photo capture.

Open salons & beauty

Spas & beauty clinics

Package-completion loyalty + RealSelf routing

Built so packages actually finish. Mid-package recovery. Practitioner-level CSI. Compliant review routing.

Open spas & beauty clinics

Gyms & fitness

Onboarding NPS + churn-risk segments

Catch members at week 6 — not at the cancel button. Habit-streak wallet passes. Cadence-aware win-backs.

Open gyms & fitness

Auto workshops

Post-service surveys + service-cycle recalls

Turn one repair into a 5-year customer. Mileage-aware recall SMS. Per-bay CSI.

Open auto workshops

Retail

Receipt-QR feedback + cross-store loyalty

6-second feedback at the register. Wallet-pass stamps that travel across every store.

Open retail

Ecommerce

Post-delivery NPS + photo-UGC

Carrier delivery-confirmation triggers NPS. 23% photo-UGC capture. Repeat-purchase referrals.

Open ecommerce

SaaS

In-app NPS + churn-risk + close-the-loop ticketing

Catch the detractor before the QBR. Account-health rollup. Detractor → CSM in < 60s.

Open saas

Agencies

Per-stakeholder retainer health

Multi-stakeholder NPS. Retainer-health score. Case-study capture from happy clients.

Open agencies

Not on the list?

We'll build the playbook with you.

Informly is pre-launch. If your industry isn't above and you have a customer-feedback moment that matters, we want to design the flow with you as a founding partner — free for year one.

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Pricing

Start free. Scale when you're ready.

A free plan with everything you need to start. Paid pricing per location, per month — with local rates by country, and every module included in every plan. No annual lock-in.

Free

For getting started

Free forever

Everything you need to run a real CX program — without paying a cent.

All 7 modules (Surveys, Contacts, Ticketing, Coupons, Loyalty, Referrals, Testimonials)
1 location
Up to 500 contacts
Up to 100 survey responses / month
Core automation workflows
Community support

Start for free

Growth

For multi-location customers

Per location, per month

Local pricing by country

Everything in Free, plus scale, integrations, and the controls multi-location customers need.

All 7 modules — at full scale
Multi-location support (priced per location)
Unlimited contacts and survey responses
Full automation engine — every trigger, condition, action
All integrations (POS, CRM, ecommerce, messaging)
Role-based access for regions and teams
Priority support

See pricing for your country

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